Terms & Conditions

Ordering: Call toll-free 800-328-3773 or email your order to sales@nceempoweringsafety.com, or place an order online. You can also fax your order with the necessary payment information to 952-890-1014. All orders received by NCE Empowering Safety will be confirmed via email or by phone at your request. Our Customer Service department is open Mon-Fri 8:00am – 4:30pm CST.

Scheduled Orders: Contact us today for information on scheduled orders which may be placed with scheduled shipments out as far as 12 months, subject to price change.

Special Orders: Merchandise that is special ordered or is not a standard item may not be returned or cancelled. Retrofit batteries and rebuild batteries are an example of special order.

Prices: Prices are subject to change without notice. For quantities larger than shown in the price list, call 800-328-3773 to speak with one of our account representatives for a special quotation. Our prices do not include freight or any federal, state or local taxes or tariffs.

Cash Discount & Terms: Payment terms are Net 30 days. Visa, MasterCard, Discover, and American Express payments are accepted. Unless Special Order, no charges will be made to your credit card until the product has been shipped. Special Orders require half payment at time of purchase.  A $35 processing fee will be charged for all returned checks and Credit Card Chargeback Notifications received. An account can be set up – simply contact NCE Empowering Safety Credit Manager for more information. Shipments of future orders will be affected by the past due condition of an account. All customers will then be responsible for any and all late fees, collection fees, and/or legal fees.

Late Fees: Invoice payment is due within 30 days. Please be advised that we will charge 3% interest per month on late invoices.

Freight: We ship most often UPS Ground. We will always try to ship via the most economical means. Airfreight, and other premium freight services are also available. Oversized packages, special order items, shipments to Alaska, Hawaii and US Territories may cost additional.

Warranty: The remedy of repair, replacement or refund provided for herein is the purchaser’s exclusive remedy for breach of the above limited warranty. NCE will only be responsible for product that purchaser purchases from NCE.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL NCE BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

The purchaser is solely responsible for determining the suitability of NCE products for the purchaser’s use or resale, or for incorporating them into articles or using them in the purchaser’s application. The distributor is authorized to extend the foregoing limited warranty to its original purchaser’s in connection with sales of NCE products, provided that such products shall not have been altered by the distributor. The distributor shall be fully responsible for any warranties the distributor makes to its customers, which may be broader or more extensive than NCE warranty.